Privacy Policy for Complete House Services

1. Introduction Complete House Services is committed to safeguarding the privacy of our clients and website users; this policy sets out how we will handle your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant UK laws.

2. Data Controller Complete House Services, located at [Company’s Address], is the data controller responsible for your personal information. For any privacy-specific concerns, you can contact our Data Protection Officer via [Contact Information].

3. Personal Data Collected
   a. Information you provide: This includes data submitted when you fill forms on our website, i.e., names, address, email, telephone numbers, and project details.

   b. Automated data collection: When visiting our website, certain information about your device including your IP address, geographical location, browser type and version, and operating system are automatically collected.

   c. Purpose and Use of Data: We utilize this data to understand your needs, improve our services, fulfill contractual obligations, and enhance user experience.

4. Legal Basis for Processing We process personal data under the following legal bases:

   • Consent: We may rely on your explicit consent for the processing of certain types of personal data.
   • Contract: Processing necessary for the performance of a contract.
   • Legal Obligation: Where compliance with a legal obligation to which we are subject is required.
   • Legitimate Interests: Where processing is necessary for our legitimate interests.

5. Data Sharing and Disclosure Personal data may be disclosed to third-party service providers acting as processors who provide IT and system administration services. We ensure that all third parties respect the security of your personal data and comply with the GDPR.

6. Data Security Robust technical and organizational measures are employed to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Data Retention Your personal data is retained only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. User Rights As per GDPR, users have the right to access, correct, delete or transfer their personal data, as well as the right to withdraw consent and complain to a supervisory authority.

9. Cookies Our website uses cookies to improve user experience. For detailed information, see our Cookie Policy.

10. Updates to this Policy This Privacy Policy may be updated periodically. We will notify you of any significant changes.